AVAYA helps you achieve your goals
Every small- and medium-size business needs ways to reduce costs and improve the way it operates. Like every business, you’re looking to keep all your customers, add new ones and grow at the pace that’s right for you. Avaya understands this. With over one hundred years of experience as a leader in communications, we know that the right solution for your business is one that helps you increase profitability, improve productivity and gain competitive advantages.
Growing businesses know they can rely on Avaya for big-business capabilities at small business prices—Avaya has an entire division focused on the needs of small- and medium-size businesses. We support extensive research into new technologies and standards. And we make it easy for businesses like yours to acquire our solutions by offering an array of financing options.
IP Office at a glance
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Capacities: 2-360 extensions; up to 192 lines; 96/120 PRI lines
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Get 24-hour support for callers/customers without a 24-hour staff. IP Office has a range of messaging, auto attendant and Interactive Voice Response (IVR) capabilities. Integrate messaging and advanced call handling into your customer service operations. Handle voice mail and e-mail in a single mailbox.
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Give your employees all the communications capabilities they have at the office whether they are working from home, a hotel or a remote office.
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Set up a formal or informal customer service center with voice and e-mail. Integrate your customer data base into your call handling. Manage the quality of your customer interactions
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Simple administration - Windows-based, menu-driven tools cut the time and expense of administration.